About Blibli: Knowing Our Vision, Mission and Values

Our Promise

Customer satisfaction, guaranteed.

Our Vision

To be the commerce ecosystem of choice for consumers and institutions.

Our Mission

To be the most trusted omnichannel commerce and lifestyle platform.

Since 2011, Blibli was founded as an e-commerce company in Indonesia that focuses on B2B, B2C and B2B2C.

2011

Blibli Established

Founded in 2011, Blibli is a pioneer of online shopping mall in Indonesia with a commitment to provide a safe, comfortable, easy, fun, online shopping experience anywhere and anytime.

Blibli's First Journey

Blibli become the first e-commerce platform to offer a 0 percent installment program and Midnight Delivery Service.

2014

First Warehouse Opening

Blibli opened its first warehouse in Batu Ceper. This warehouse is equipped with a modern warehousing system and is supported by Blibli Express Services (BES). The package delivery will be faster to your hands.

Galeri Indonesia Launch

Launched Galeri Indonesia as one of the categories in Blibli.com to support for local products and Indonesian MSMEs.

2015

Continue to Grow

The Blibli app was released. We also introduced 24/7 customer service and opened the second Blibli warehouse in Cakung.

2016

Omnichannel Solution

Launched Blibli Instore as the first omnichannel solution at our platform. The number of seller also continued to grow, we create Seller App to make it easier for seller to join Blibli.

The Big Start Indonesia

Also in 2016, Blibli held The Big Start Indonesia Season 1 to discover young creative entrepreneurs in Indonesia.

Expand into Online Travel

We saw an opportunity in the online travel industry by acquiring tiket.com and become a one-stop-shop to online consumers.

2017

Opening The 7th Warehouse

The 7th Blibli warehouse in Surabaya is officially opened and become the largest e-commerce warehouse in Southeast Asia.

2018

Blibli Click & Collect Launch

Blibli introduced the newest omnichannel Click & Collect feature to complete the online and offline shopping experience.

BliPay as Cashless Payment Method

Blibli strengthened their payment ecosystem by launching BliPay as a cashless payment method.

2019

Blibli Mitra Launch

In response to seller growth, Blibli introduced the Blibli Mart feature to help retailers and micro, small, and medium-sized businesses increase their revenue.

Blibli Cinta Bumi

Blibli Cinta Bumi is a special category at Blibli's online platform which consists of curating eco-friendly products.

2020

Entered the Shariah Economic System

Introduced Blibli Hasanah to make it easier for customers to get halal products.

Blibli Paylater Launched

Collaborate with Indodana to launched Blibli Paylater, to expand access to individual credit facilities that are seamlessly integrated with the shopping experience on the e-commerce platform.

BlibliMart Offline Store

Introducing the Blibli Mart category on Blibli.com and launching the Blibli Mart offline store.

2021

2 Hours Delivery

We offers speedy delivery of ordered goods until received by the consumers as soon as possible.

BLU

Blibli is the first e-commerce integrated with digital banks in Indonesia.

RANC

Blibli acquired PT Supra Boga Lestari, Tbk., the manager of the Ranch Market premium supermarket.

GTN

Blibli opened an offline store with Samsung and traded in at some point.

2022

Parity Program with Tiket

Blibli and Tiket.com synchronize our platform, combining the best features and elements of online shopping and traveling in an integrated ecosystem.

2023

Blibli Tiket Rewards

Launching the unified loyalty program - Blibli Tiket Rewards - seamlessly integrated across all platforms within the company's ecosystem.

Groundreaking of Marunda Warehouse

Commencing the construction (groundbreaking) of a new all-in-one-tech-powered warehouse by Blibli located in Marunda, West Java.

Divestment in Halodoc

Completing the divestment of all stock investments in PT Pollinasi Iddea Investama (Halodoc).

Halal-Certified Warehouse

Implementing the Halal Assurance System 23000, integrating Blibli's halal product data with BPJPH (The Halal Product Assurance Organizing Agency), and obtaining Halal certification for the provision of warehouse products and services from BPJPH.

2024

Unified Membership

Launched Unified Membership feature that provides a unified login experience for all users.

Dekoruma Acquisition

Completed the acquisition of PT Dekoruma Inovasi Lestari (Dekoruma) to broaden the scope of the home and living products category.

Non Pre-emptive Rights

Completed a capital increase of Rp2.25 trillion through the implementation of Capital Increase Without Pre-emptive Rights (PMTHMETD).

Marunda Warehouse in Operation

The construction of the new warehouse in Marunda was completed and has already started operations to fulfil customer’s orders.

What We Believe

The principles behind our growth

Shared values that guide how we work, collaborate, and continuously improve.

C

Customer First

Every great experience starts with understanding. We are committed to putting customers at the heart of every decision, creating value that earns trust and drives growth.

A

Act Fast and Practical

Speed creates opportunity. We are committed to acting with urgency and delivering practical solutions that turn ideas into meaningful results.

B

Be the Solution

Challenges are opportunities in disguise. We are committed to taking ownership, solving problems, and creating positive impact through action.

C

Continuous Improvement

Growth begins with learning. We are committed to continuously improving, embracing feedback, and raising the bar in everything we do.

More About Our Company

Organizational Structure

Shareholding Structure

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